Frequently Asked Questions?

Yes, this Lisbon Segway tour is designed to be easy and enjoyable for most participants. The Segway’s intuitive controls make it simple to learn, and our professional guides provide a short orientation to ensure everyone feels confident before starting the ride. However, it is not recommended for pregnant women or individuals with serious mobility challenges. If you have any health concerns or special requirements, please let us know when booking. We’ll help you select the most suitable Segway tour or alternative Lisbon experience to ensure a safe and fun adventure.

No experience is necessary! Even if you’ve never ridden a Segway before, our expert guides provide a short and easy adaptation session before the tour begins. Within minutes, you’ll feel confident and in control, gliding effortlessly through Lisbon’s streets. Segways are intuitive and fun, making this Lisbon Segway tour suitable for beginners and experienced riders alike.

Yes, for safety reasons, participants must weigh between 45 kg (100 lbs) and 118 kg (260 lbs). The minimum age to join a tour is 12 years old. These limits ensure a safe and enjoyable ride for everyone.

Light rain won’t stop the fun! We provide rain ponchos so you can continue exploring the city comfortably. In case of heavy rain or unsafe weather, we offer rescheduling or alternative arrangements to make sure you have the best experience possible.

Absolutely! We offer private Segway tours tailored for families, friends, or corporate groups. Private tours allow you to customize the itinerary, enjoy a more intimate experience, and choose the timing that works best for your group. Contact us to design your personalized Segway adventure in Lisbon.

Yes! Our Porto walking tour is designed to be enjoyable for most ages and fitness levels. The route does include some uphill sections and cobblestone streets, which are part of Porto’s historic charm, so we recommend wearing comfortable walking shoes. Children are welcome as long as they are accompanied by an adult. Families, couples, and solo travelers all enjoy this experience.

To ensure a friendly and engaging atmosphere, group sizes are kept small. Typically, there are no more than 12–15 participants per guide. This allows for more interaction, easier questions, and a more personal guided tour experience in Porto.

Unfortunately, this tour is not recommended for wheelchair users, as Porto’s old town is known for its steep hills, narrow streets, and uneven cobblestones. If you need an accessible experience, we can suggest alternative private tours tailored to your needs.

The tour takes place rain or shine, so we recommend bringing an umbrella or a waterproof jacket. Porto keeps its charm even on rainy days, with its colorful façades and views over the Douro River. In case of extreme weather conditions, we will contact you to reschedule or suggest alternatives.

Yes, we’ve got you covered, quite literally. Our tuk tuks are prepared for unexpected weather. On rainy days, we provide waterproof ponchos for all passengers, and the vehicle itself can be covered to protect you from rain and wind. Even in cooler months, we offer blankets to keep you warm and cozy. We want you to enjoy Lisbon in any season, with total comfort.

Yes! The tour is gentle, informative, and easy for all ages. Great for families, couples, or solo travelers who want a peaceful way to explore.

Just go to our website, choose your time, and confirm your spot. It only takes a minute.

Comfy shoes, a camera, and curiosity. We provide everything else.

We use electric tuk tuks and small groups to reduce impact. You’ll enjoy Lisbon while helping to protect it.

Yes, this tour is a wonderful family-friendly activity, especially for children aged 7 and up, as required by Portuguese safety laws. The open-air ride in a tuk tuk is thrilling and interactive, keeping kids engaged as they see castles, towers, and historic monuments come to life through the guide’s stories. We make sure to keep the pace gentle and the route interesting for both children and adults.

Yes! Our Tuk Tuks are electric, offering a sustainable and environmentally friendly way to explore Lisbon Old Town without leaving a carbon footprint.

Due to the design of the tuk-tuks and Lisbon’s hilly terrain, this tour is not wheelchair accessible. However, feel free to contact us for alternative tour options.

Each of our modern electric tuk tuks accommodates up to 6 passengers comfortably. This makes it the ideal option for small groups, couples looking for a romantic escape, families with kids, or friends wanting to explore together. The private setup means you'll have the tuk tuk all to yourselves, ensuring a personalized experience where you can engage with the guide freely and explore at your own pace.

Dress in comfortable clothes and wear closed shoes. A camera is always a good idea for capturing the views. We provide water and snacks during the experience, so you don’t need to bring your own.

Yes, participants need to be at least 1.50 m tall to join. For children or anyone under the minimum height, we recommend alternative tours such as our walking tours or Tuk Tuk experiences.

Absolutely. The tour is beginner-friendly. Before setting off, our guides explain how the e-bikes work, and the motorized assistance makes the hills manageable. If you’re interested in another relaxed option, we also run a Lisbon Food Bike Tour.

Rain is rare in Lisbon, but light showers do happen. We provide ponchos to keep you dry. In case of severe weather, we’ll evaluate the conditions and either reschedule your ride or suggest an alternative activity to ensure safety.

Yes, storage is available. We also partner with Bounce for luggage storage if you’re carrying more than a small bag. You’re welcome to bring a small backpack on the ride, but larger items should be stored safely before departure.

The meeting point is at our Boost Portugal store in downtown Lisbon, just steps away from landmarks like Commerce Square, Chiado, and Rossio Station. Inside, you’ll find a lounge area, air conditioning, Wi-Fi, and restroom facilities—everything to make your visit as comfortable as possible before and after the tour.

We recommend riding with our electric bikes, as they’re regularly serviced and designed to give you the best experience. That said, if you prefer to bring your own bike, get in touch with us in advance so we can check if it’s possible.

Not at all. Our electric bikes provide pedal assistance, which makes cycling in Porto accessible to everyone, regardless of fitness level. Even the city’s steep hills become manageable, so both beginners and experienced riders can enjoy the experience.

Your booking includes a high-quality electric bike, helmet, a knowledgeable local guide, liability and personal accident insurance, plus a relaxing coffee break during the tour. Everything is designed to make your Porto bike tour both safe and memorable.

Yes, the tour is suitable for families. Children must be at least 1.3 meters (4.3 feet) tall to ride their own bike. For younger kids, child seats (up to 18 kg) are available in limited numbers, so we recommend booking early if you require one.

We recommend comfortable clothing and closed shoes for cycling. Depending on the season, bring a light jacket, sunscreen, and a refillable water bottle. A camera or smartphone is also great for capturing Porto’s beautiful views along the route.

Light rain won’t stop the adventure. If there’s heavy rain or unsafe conditions, we’ll either reschedule your tour or provide a full refund, so you can book with confidence.

Booking your spot is quick and simple. Just visit our website, select your preferred date and time, and complete your reservation online. If you need help or have special requests, our customer support team will be happy to assist and provide additional details.

Not at all! The Segway is intuitive and easy to master. Before the tour starts, your guide will give detailed instructions and allow everyone a few minutes to practice. Most people feel comfortable within 5 minutes.

The tour lasts approximately two hours, giving you enough time to see Porto’s top sights, stop for photos, and hear fascinating stories about the city.

No experience is required. Anyone with basic balance can join and enjoy this unique way of exploring the city.

Yes! Helmets and mandatory safety instructions are provided. Your guide will stay with the group throughout the tour to ensure a safe and enjoyable experience.

The minimum age is 12 years, with a height of at least 1.5 m and weight between 45 and 118 kg.

Absolutely. Our Tuk Tuks are 100% electric, silent, and environmentally friendly, offering a sustainable and comfortable experience.

It’s completely private. Each Tuk Tuk carries only the guests from a single booking, ensuring exclusivity and comfort throughout the experience.

Each Tuk Tuk seats 4 passengers, perfect for couples, families, or small groups.

The minimum age is 7 years old. Children 7 to 12 years old or a minimum of 1.35m (4.42 feet) can ride on a booster seat (please let us know beforehand if you need one). Minors must be accompanied by an adult.

No special motorcycle license is required in most cases. If you’re from an EU country and have a valid car license (Category B), you can legally rent and ride a 125cc scooter like the Honda PCX. For non-EU residents or if you have questions, we recommend checking local regulations or contacting us before your rental.

Scooter rental prices start at €40 for 4 hours, with discounted rates available for daily or weekly rentals. If you’re comparing scooter elétrica prices, the Honda PCX offers excellent fuel efficiency, reliability, and longer range without waiting for charging. It’s a cost-effective option for exploring Lisbon at your own pace.

While the Honda PCX is not electric, it is extremely fuel-efficient (2.1 L/100 km) and ideal for urban mobility. For longer rides or Lisbon’s hilly streets, it can be more practical than most electric scooters, allowing you to cover greater distances without worrying about charging points.

Each rental comes with a helmet, wheel lock, insurance, and a quick safety briefing. Additional helmets, accessories, or protective gear are available upon request to make your ride safe and comfortable.

Yes! The Honda PCX is designed for two riders, with a spacious seat and strong performance even when carrying a passenger. It’s perfect for couples or friends who want to explore Lisbon together.

No license is required. Our pedal-assist electric bikes are limited to 25 km/h, so you can safely rent and ride them throughout Lisbon without any special permits.

Electric bike rentals start at €19 for 4 hours, with options for 8 or 24-hour rentals. Every rental includes a helmet, lock, and on-demand support within Lisbon city limits.

Don’t worry! The bike functions like a regular bicycle even without battery power. The battery range is sufficient for typical Lisbon routes, and all bikes are fully charged before you start your rental.

Yes! We offer extended e-bike rentals upon request. Contact our team to check availability and special rates for multi-day rentals in Lisbon.

Yes. A €100 refundable deposit per bike is required, along with valid identification (passport, ID card, or driver’s license).

Absolutely. Our bikes are designed for comfort and easy handling, featuring 6-speed gears and a stable frame — perfect for first-time city riders exploring Lisbon.

Lisbon offers excellent bike paths along the Tagus River, through scenic parks, and in historic neighborhoods like Baixa, Alfama, and Belém. Renting a bike is one of the best ways to see the city at your own pace.

We recommend arriving at the meeting point at least 10–15 minutes earlier to ensure a smooth check-in.

Pick-up and drop-off are available exclusively for private tours. For shared tours, all guests meet at the designated meeting point.

Your guide will be at the meeting point holding a blue and yellow flag. In busy areas, please look out for the guide and approach them directly.

Unfortunately, we cannot delay the departure for late arrivals. If you’re running behind, please contact us immediately and we’ll do our best to assist.

Yes. Our tours operate rain or shine. In case of rain, we recommend bringing an umbrella or raincoat.

Our tours are designed for small groups of around 8 guests. In some cases, when demand is higher, the tour may be operated in a minibus or bus, depending on factors such as language requirements and group composition.

You can cancel or reschedule free of charge up to 24 hours before the tour. After that period, cancellations are non-refundable.

The tour price does not include meals, drinks, gratuities, personal expenses, or any other items not specifically listed in the Inclusions section of the activity details.

All our tours require a minimum of 2 participants to run. If the minimum is not met, we may need to reschedule or cancel the tour. In such cases, you will always be notified in advance.

Children are welcome on all our tours. According to Portuguese law, children over 1 year old and under 12 years old (or shorter than 135 cm) must travel in a suitable child seat. We provide these seats when required. However, for children under 1 year old (rear-facing, up to 13 kg), families must bring their own baby seat, as we are not able to supply them.