General Information
This Privacy Policy aims to inform you about the general rules of privacy and the processing of your personal data that we collect and handle.
The privacy policy applies only to this website; we are not responsible for the content or privacy policies of other websites. Any external link will be clearly identified. By accessing our website, you agree to accept and comply with this Privacy Policy.
Our website fully respects your privacy rights and will not collect any personal information abusively. Any personal information you provide will be handled securely and confidentially, with the legal basis for data protection being the General Data Protection Regulation (GDPR).
Collection and Use of Personal Information
Requests Related to the Information Provided
If you are concerned about how the information provided through our website is handled, please do not hesitate to contact us with any questions.
Your Rights as a Data Subject
The General Data Protection Regulation grants rights to data subjects so that they can easily control their data. In case of doubts or to exercise your rights, you can contact us via email: geral@boostportugal.com. You should include all possible forms of identification, particularly the data you previously provided through the website. Below are some of your rights:
Right of Access and Portability
Upon request, we will send you an email with the information we hold about you in our database. You may also request that we send your data in a structured CSV file. In exercising your right to portability, you may request that we transmit your data directly to another entity, where technically feasible.
Right to Be Forgotten
You may request that we delete your personal data unless we are using it to comply with contractual or legal obligations.
Right of Rectification
You may request the correction of your personal data at any time if it is inaccurate. In most cases, you can make these corrections independently through your customer area.
Why We Process Your Personal Data
The need for data processing varies depending on the situation.
Online Purchase/Booking Process
We collect additional data during the purchase process to establish the sales contract and provide the service, namely:
- Communicating with you regarding the status of the booking;
- Activating mechanisms to prevent potential fraud during the purchase process and blocking the transaction;
- Managing possible returns after purchases have been made;
- Legal purposes, such as invoicing.
We will process your data for as long as necessary to manage the purchase of products or services you acquired and to comply with other legal obligations.
The data you provide will not be transmitted to third parties except to ensure the delivery of your order, in which case it may be shared with the logistics operator responsible for the delivery, who will be contractually bound under Article 28 of the GDPR.
Contact Forms
The data you provide when filling out the contact form(s) on the website is treated confidentially and used solely to process your request.
The period for which personal data is stored varies according to the purpose for which the information is processed. As a rule, we delete or anonymize all personal information within 90 days after sending the final response.
The data you provide will not be transmitted to third parties.
Newsletter Subscription
On our website, you can register to receive our newsletter. If you have authorized us to send you our newsletter, we will use your email address and possibly your name to send information about products, promotions, and brand news.
You can withdraw your consent to receive the newsletter at any time via your customer area (when applicable) or by clicking the unsubscribe link provided at the end of each newsletter. Withdrawal will result in the deletion of the user data collected.
We may use external processors contracted to send newsletters; they will be contractually bound under Article 28 of the GDPR. Broader transmission to third parties is excluded.
Access Logs
When you access our website through your device’s browser, the following data is automatically sent to the web server and stored in our database without your intervention:
- The IP address of the device accessing the internet;
- The date and time of access;
- The browser used and, where applicable, the operating system (User Agent).
We collect this information to perform security and system stability analyses and to ensure the connection to the website is made without issues.
As a rule, we exclude the possibility of transmitting this data to third parties.
Google Analytics
To create satisfying user experiences and continually optimize our website, we use Google Analytics, a web analysis service owned by Google Inc. In this context, anonymized user profiles are created and cookies are used. The cookie generates the following information about your use of our website:
- Browser type/version,
- Operating system used,
- Referrer (the page visited immediately before),
- Host name of the accessing computer (IP address),
- Time of the server request.
The collected information is used to analyze the use of our website. IP addresses are anonymized so they cannot be attributed to individuals. Reports based on Google Analytics therefore contain no personal references.
The configuration of these cookies is predetermined by Google’s service, and the information generated by the cookie regarding the use of the website is transmitted to and stored by Google. For more information, please see Google’s privacy policy: https://policies.google.com/privacy
Remarketing
We use Google’s remarketing tools to present our online offers tailored to you within Google services (e.g., search, YouTube, etc.). Information about your browsing behavior is collected anonymously and stored in cookie text files, which are then analyzed using an algorithm. With remarketing measures, we aim to ensure that advertising displayed on your devices is tailored to your interests.
You may object to the display of personalized ads at any time by disabling the use of Google cookies. To do so, visit the Ads Settings at https://adssettings.google.com
The cookies used for remarketing purposes and the information contained within them are stored for 1 year before being automatically deleted by Google’s service.
Changes to the Privacy Policy
We may modify the information stated in our Privacy Policy whenever deemed appropriate. If the change is significant to your privacy, we will notify you through our website by placing a prominent notice and/or by sending a message to your email address, where applicable.
You should review the changes, evaluate them, and, if desired, object to or cancel a service.
Information About Cookies
On our website, we use cookies to help us optimize various pages and improve your user experience. Cookies are small files that a website places on your device through your internet browser when visited by the user. Cookies do not cause any damage and do not contain viruses, trojans, or other harmful software.
The information stored in cookies from our website is used exclusively by us and is never provided to third parties, except for third-party cookies used and managed by external entities for statistical analysis and possible security mechanisms.
- Provide essential features without which the website would not function, such as pre-selecting the chosen language, redirects, and others.
- Remember your preferences such as language, region, currency, etc.
- Display your shopping cart
- Ensure you remain logged in while navigating different pages of the website after logging in.
- Collect information about how you use the website, e.g., which pages you visited, the average visit duration, etc. This cookie is related to Google Analytics.
You can always block the use of cookies by enabling this option in your browser, either for all cookies or just for some. Please note that if you block or delete one or more cookies used by our website, it may not function as expected.
For more information on this topic and to learn how to manage cookies, you can visit: www.allaboutcookies.org.