FAQ
– Debit or credit card;
– Cash;
– Apple Pay;
– Paypal;
– MB Way;
– Bank transfer (only for groups)
– Pregnant women
– People under 120 cm
– People with back problems,
– Children under 7 years old,
– People that weigh more than 100kgs
The Maximum Weight for 2 people is 200kg (440lbs).
Maximum of 2 people per vehicle.
We recommend driving just on the chosen route so that you can fully enjoy the experience. There are also roads that are prohibited, such as motorways, highways, and bridges.
In case of bad weather conditions and if the company considers that there are no safety conditions to operate the activity, it’s possible to reschedule it for the same day depending on availability.
The car’s documents are in the trunk, and it has third-party liability insurance, just as in a typical auto accident. Contact the support number in order to streamline the procedure.
You will have to call the telephone number that is written on the car, and we will give you all the necessary support in order to resolve the issue as soon as possible.
You can park the Spinach wherever cars and motorcycles are parked. You just have to pay attention, because some of these parking lots are paid.
All customers with reservation must check in 15min prior to the tour start.
With Spinach Tours Protection Pack you limit any responsibilities to 300€ + VAT maximum if any damage to the car occurs. Make sure your experience will be as smooth, light and pleasant as possible.
Price: 15€/per car
Non-refundable
Yes, the driver needs to present a Valid Drivers’ License. Copies of documents will not be admissible.
If you’d like to switch in the middle of the experience, you need to present two valid driver’s licenses.
– The minimum age to drive is 18 years old.
– Children aged 7 to 12 years or at least 1.20 m (3.93 ft) can travel in a Booster seat (let us know in advance if you need one). All minors must be accompanied by an adult, and it is mandatory to sign a Term of Responsibility for children up to 13 years old.
Yes, we provide blankets or cover-ups during the Tuk Tuk tours when the weather gets colder. We want to ensure your comfort throughout the journey.
Yes, however, in Portugal the minimum age required to take part in a tuk tuk experience is 7 years old.
Our Tuk Tuk vehicles can comfortably accommodate up to 6 passengers, making them an excellent choice for small groups or families.
Yes, please refer to the “À La Carte” tour page.
Our Tuk Tuk vehicles are typically open, allowing you to enjoy the fresh air and unobstructed views of Lisbon’s sights. However, they can be covered in case of rain or adverse weather conditions.
Yes, for safety reasons, riders must weigh between 100 lbs (45 kg) and 260 lbs (118 kg) to participate in our Segway tours.
Yes, we offer private Segway tours for groups of varying sizes. Private tours can be customized to suit your group’s interests and preferences. Please contact us to discuss the details and availability.
While Segways are relatively easy to maneuver, they do require a level of physical stability and balance. If you have concerns about mobility issues, please contact us to discuss possible accommodations.
For safety reasons, pregnant women are not allowed to participate in our Segway tours.
Fortunately bad weather does not occur often in Lisbon. When it does, is mostly light drizzle that our fashionable ponchos easily beat.
However we always assess the situation and in if the tour needs to be canceled, we will do our best to reschedule or offer alternative options. Safety always comes first.
We do not. As such, we recommend bringing only essential items, as space is limited.
Participants must be1,50m tall to join our electric bike tours. For younger participants, we recommend exploring other tour options like the walking tour or Tuk Tuk tour.
We encourage participants to use our well-maintained electric bikes to ensure a consistent and safe experience for everyone. However, if you have a specific requirement, feel free to contact us to discuss the possibility.
Safety is our top priority. All participants will be provided with helmets, and our guides will conduct a safety briefing before the tour begins. Our electric bikes are regularly maintained for optimal performance.
To make a reservation, you can book directly through our website or contact our customer support team via email or phone. We recommend booking in advance to secure your preferred tour date and time.
Our tour guides are multilingual and can conduct tours in several languages, including English, Portuguese, Spanish, French, and German.
Yes, all our tours are led by experienced and knowledgeable local guides who are passionate about sharing the history and culture of Lisbon with you.
The duration of our tours varies depending on the type of tour you choose. Typically, our tours range from 2 to 4 hours, but we also have full-day options available.
We offer a variety of tours in Lisbon, including historical walking tours, electric bike tours, Segway tours, Tuk Tuk tours. On top of that we also have self-guided cars (Spinach), ebikes and scooters that you can rent.